Cookie Policy

This Cookie Policy explains how iSeeWell uses cookies and similar technologies when you visit our website. It describes what cookies are, which ones we use, why we use them, and how you can manage your preferences. This policy should be read together with our Privacy Policy.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners. Cookies can be "first-party" (set by us) or "third-party" (set by other services we use).

Essential cookies: These are necessary for the website to function. They enable core features such as authentication, session management, and security. Without these cookies, you would not be able to log in, book appointments, or use key parts of our platform. These cookies do not require your consent under applicable law.

Functional cookies: These remember your preferences (e.g., language, region) and improve your experience. They are not strictly essential but make the site more convenient.

Analytics cookies: We may use analytics cookies to understand how visitors use our site – which pages are popular, how long people stay, and where they come from. This helps us improve our services. Analytics data is typically aggregated and anonymized.

We use cookies for authentication (e.g., keeping you logged in to the clinic portal), session management (maintaining your booking flow), and security (protecting against fraud and abuse). We may also use cookies from trusted third-party services for analytics or functionality. The exact cookies may change as we update our platform; we will keep this policy updated.

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period (e.g., days, months) or until you delete them. Essential authentication cookies may persist to keep you logged in across sessions.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent you from using certain features, such as logging in or completing a booking. For more information, see your browser's help section (e.g., Chrome, Firefox, Safari, Edge).

Some cookies may be set by third-party services we use (e.g., analytics, maps). These services have their own privacy and cookie policies. We encourage you to review them if you have concerns.

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page and update the "Last updated" date.

For questions about our use of cookies, please contact us through our website or the contact information in the footer.